Frequently Asked Questions
We are here to answer your questions. Feel free to submit any queries you may have.
We cater primarily towards SMBs (small/medium businesses) and Startups, as they are in the process of building their brand. We assist in account setup, optimization, implementation, and training if needed.
Customer Support Services and Zendesk product implementation are our specialities as we’ve worked over a decade developing these skills, however, we are also well versed using Constant Contact, Trainual.
There is no timestamp for how fast a business can grow, but if you stick to the plan we customize with you and your team is trained your business will flourish over time.
A general idea of your business concept, what you hope to achieve, and what resources you have available to accomplish that goal. Leave the rest to us.
We are easily reached via email or chat. If you prefer to call feel free to do so during our business hours. Use the chat widget to the bottom right of this page to contact us or fill out the form to the left of this answer.
We can help by identifying your core needs and building a solid plan to suit your business goal. We help train your staff to be efficient and effective in customer service and company procedures, we make sure they are current in the software being used and create an environment for the easy transition of new hires.
Not at all! Businesses of any size will benefit from all of these programs as they are built for management and growth as well as efficiency.
All rates are customized to your specific needs, however, most services can be priced by both hourly or flat rates which vary depending on the service being requested. We work within your budget. Please request a quote for more details.
That’s no problem we can take care of it for you! We have agents certified in all our programs ready to be placed and run your software for you.